Privacy Policy

AOV Tax ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aovtax.com or use our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address submitted through our contact forms.
• Business Information: Company name and details you provide when requesting services.
• Financial Information: If you engage us for tax or accounting services, we may collect sensitive financial and tax-related information necessary to provide those services. This information is handled separately from website data and is subject to strict confidentiality standards required of CPA firms.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages, typically collected via cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested consultations
• Deliver tax preparation, bookkeeping, payroll, and advisory services
• Send appointment confirmations and service-related communications
• Improve our website and service offerings
• Comply with legal and regulatory obligations applicable to CPA firms

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with:

• Service providers who assist us in operating our website and business (e.g., email delivery, hosting, scheduling tools), under confidentiality obligations
• Government agencies, such as the IRS or California Franchise Tax Board, when required to provide tax filing or representation services on your behalf
• Legal authorities when required by law, subpoena, or court order

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal and financial information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

AOV Tax
100 N. Lake Ave, Suite 300
Pasadena, CA 91101
Phone: (760) 932-4170
Email: info@aovtax.com

This Privacy Policy is provided as a general template and does not constitute legal advice. We recommend having this document reviewed by a licensed attorney to ensure full compliance with applicable state and federal privacy laws (including CCPA/CPRA for California residents) specific to your business operations.